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Nobody comes around the so-called (small print), so also we not too. Our trading conditions have the goal of regulating the business relation between you and us obligatorily and fair on all. Therefore the following general trading conditions are always basis of an order. Of this deviating conditions of the buyer do not have validity. Sub-agreements always require writing.

Order:

Orders can be transacted completely comfortably over the basket of our Shops. Please before mailing the order at us consider to examine all data for their correctness. Give please a valid E-Mail address on and at best also a telephone number, so that we can reach you. Within a few minutes our shop system dispatches an acknowledgment of receipt of the order. Customers, who order with the indication of a customer number, receive a separate order confirmation after transacted order within 24 hours. With order within our Shops the forwarding expenses lump sum results naturally only once.

All prices indicated in the online catalogue are euro-prices inclusive legal value added tax. The prices specified in the Shop are obligatory, except it are obvious, which the prices do not tune. For example, if the decimal place shifted, or the price around the double of sales sale behaves. The representations are partly strongly increased. Orders know you over the purchase order form or directly via E-Mail to info@alhambra-shop.de given up. These are confirmed by us by E-Mail. Please always absolutely indicate your E-Mail address for the order. Orders must be old at least 18 years. A sales contract comes off only by the dispatch of the commodity. The commodity remains up to the complete payment our property. Price adjustments and mistakes reserve.

The jewel colours illustrated in the online shop are only exemplary and do not show in particular the possible, natural colour deviations of the respective jewel products. Besides the colour reproduction depends also on the respective screen and diagram attitude as well as the quality of the monitor of the customer.

Delevery Time :

A delivery obligation does not exist on our part. Delays in delivery do not entitle to claims for damages. We are endeavoured to work on orders as fast as possible. We dispatch commodity, which we have available, within 1-2 working-days after receipt. We do not promise anything that we cannot hold. Therefore our rule delivery time is 1 to 4 weeks. It is to be considered that it is impossible to lead so many articles in stock, therefore we also must order the articles first from our manufacturer/supplier. In addition it can be possible that sometimes different countries cant supply us and also that they cant give us a exact times for delivery. We do, what we can do and if we receive the articles, these are also dispatched on the same day if possible. Furthermore the possibility exists that individual articles are no longer available. If this should be the case, you will receive a notification from us via e-mail.

Complaint :


We are anxious to supply always perfect commodity. There should be nevertheless once reason to an objection, please get in contact with us within 7 days. Most problems can be regulated so without any bureaucracy. We take over resulted forwarding expenses with the conversion more defectively or of us wrongly supplied commodity. Please send returns back freely over the German post office! We refund the shipping costs for the return of incorrect transmissions.
Exchange :


A conversion is possible within 14 days. Please contact us before you send back the commodity. The commodity has to be unworn, unused, intact and in its original packaging and must be send freely to us. We cannot accept unfree consignments of goods. Starting from a commodity value of EUR 40 we refund the costs of the return from customers within Germany. This should, if not differently with us agreed, take place over with German post office.

Return right/revocation :


Generally a return right from 14 days applies to European Union guideline. Special orders or special productions are impossible. If the period of the 14 days is past, we are forced to accept the commodity no longer and the article is charged for further. Your revocation must no reason contain and should either in writing by letter, via E-Mail or via return of the commodity take place. For period keeping the punctual sending off is sufficient to the address specified down. After receipt the revocation and the commodity are we obligates the purchase price to return, forwarding expenses for the supply carries however the buyer. The return should, if not differently agrees, take place over which German post office.
Of course the commodity should be unworn, unused and in intact condition. If this should not be the case, we are to be placed entitled the developed depreciation in calculation. In order to avoid this, do not use the commodity up to the fitting if you intend to send back the ordered articles.


Non-liability


We do not take over adhesion for incidents, which develop from inappropriate use or incompatibility. We are not responsible for the suitability of the commodity for a certain by the order intended purpose, as for pure decoration purposes.



Data security


In accordance with 28 BDSG (Federal Law for Data Protection) we make attentive to the fact that in the context of the business handling the necessary data are processed and stored in accordance with 33 BDSG. All personal data raised from the customer are confidentially treated and passed on not on third. It is at any time possible to inquire its stored data at us. In addition a E-Mail sends on: info@alhambra-shop.de for data security reasons can take place the answer of the Mail only to the E-Mail address deposited with us.



Salvatori clause


The inefficacy of individual points of these general trading conditions does not affect the effectiveness of the remaining regulations. To the place a new regulation, which comes in its economic effect of the ineffective regulation if possible close, steps the ineffective regulation.



Imprint


Owner: A. Gharnati

Address: A. Gharnati,
Deutz Mülheimer Str. 168,
D - 51063 Cologne

Tel./fax: 0221-4742006
E-mail : Djnineeleven@hotmail.com
Last Updated: 18 Sep 2007 18:29:58 PDT home  |  about  |  terms  |  contact
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